Refund policy

Return & Refund Policy

At ApexCore Style, we want you to feel confident in every rep and every set. We stand behind the quality of our gym apparel and are committed to making your return experience as smooth as possible. Please review our policy below before initiating a return.

🛍️ 30-Day Return Window
You may request a return within 30 days of delivery.

To be eligible, items must:
  • Be unworn, unwashed, and free of odors (no sweat, cologne, or detergent smells)
  • Have all original tags still attached
  • Be in clean, resellable condition with original packaging

We cannot accept returns for items that show:
  • Signs of wear, stretching, or pilling
  • Stains, odors, or evidence of washing
  • Missing tags or damaged packaging
  • Hygiene-compromised condition (gym apparel is tried on at your own risk)

⚠️ Fit Note: Gym wear should fit snugly but comfortably. Light try-on is acceptable, but any item showing signs of actual use will be rejected and returned to you at your expense.

🔧 Damaged or Defective Items
If your order arrives with a manufacturing defect or shipping damage, please contact us within 14 days of delivery.

Please provide:
  • Order number
  • Clear photo/video showing the issue

If approved, we will offer a replacement or full refund based on availability and your preference.

⚠️ Damage caused by misuse, improper washing, normal gym wear-and-tear, or accidental tearing during training is not covered.

🔁 How to Request a Return
To initiate a return, email us at support@apexcorestyle.com with:
  • Order number
  • Reason for return
  • Photo/video (if applicable)

If approved, you will receive detailed return instructions.

⚠️ Returns sent without prior approval will be refused and returned to sender.

💰 Refund Process
Once your return is received and inspected:
  • Refunds are issued to your original payment method
  • Processing time: 5–10 business days after inspection

Refund Type
Condition
Full Refund
Item returned in proper resellable condition
Partial Refund / Store Credit
Lightly used items (case-by-case discretion)
No Refund
Heavily used, damaged, non-compliant, or past 30-day window
🚚 Return Shipping Costs
  • Customers are responsible for return shipping costs unless the item was defective or we made an error.
  • Original shipping fees are non-refundable.
  • We strongly recommend using a trackable shipping method.

⚠️ ApexCore Style is not responsible for lost or undelivered return shipments.

❌ Order Cancellations
  • Orders can be canceled within 12 hours of purchase.
  • After processing begins, orders cannot be canceled.
  • If your order has already shipped, please follow our return process above.

📦 Additional Conditions
  • Only purchases from apexcorestyle.com are eligible for returns.
  • We do not accept returns from third-party sellers or marketplaces.
  • Orders marked as "Delivered" by the carrier cannot be refunded for lost package claims.
  • Shipping delays caused by carriers or customs are beyond our control.
  • Customers are responsible for any applicable duties or taxes; these are non-refundable.

📩 Contact Us
Questions about a return or refund? We're here to help.

📧 support@apexcorestyle.com